la89- Terms & Conditions — Know the rules before you play

la89 is an online gaming platform built specifically for users in Bangladesh. These terms and conditions la89 - and serves as a legal agreement between all its users. Please read this document in full before using our website or app.

The right to modify these Terms & Conditions at any time la89- reserves the right to do so. Any changes will be announced on the platform and communicated to registered members via email. Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.

la89All services on - are intended solely for personal entertainment. Operating an account as a professional gambler or as part of a group is considered a violation of these Terms & Conditions.

la89To create an account with -, you must meet the following requirements:

• Applicants must be at least 18 years old.
• Each person may create only one account.
• You must provide your correct name, date of birth, address, and mobile number during registration.
• Registering with false information or using someone else's details is strictly prohibited.
• Only one account may be opened per mobile number or email address.
• Keeping your account password confidential is entirely your responsibility.

Once registration is complete, a verification code will be sent to your mobile number. You must use that code to activate your account. Deposits and withdrawals are not available on unverified accounts.

la89 - is firmly committed to keeping minors away from gaming. For this reason, every registered member must complete identity verification through the KYC (Know Your Customer) process.

To complete KYC verification, please submit one of the following documents:

• National ID Card (NID) — clear photos of both sides.
• Passport — a clear photo of the first page.
• Birth registration certificate (for applicants aged 18–20).

KYC verification is typically completed within 24–48 hours. Deposits are allowed while verification is in progress, but withdrawals will not be processed until it is complete. If KYC verification fails, la89 The reason will be provided, along with the opportunity to resubmit.

la89You can deposit on - using Mobile Banking, Nagad, Rocket, and Upay. All transactions are processed in Bangladeshi Taka (BDT).

• Minimum Deposit: BDT 100
• Maximum Single Deposit: BDT 50,000
• Daily Maximum Deposit: BDT 2,00,000
• Deposits are generally credited to your account instantly.
• Delays caused by technical issues are resolved within a maximum of 30 minutes.

You must use a mobile banking number registered in your own name when making a deposit. Payments from another person's number or through a third party are not accepted — this may delay any refund or result in your account being reviewed.

la89Withdrawing your winnings from - is simple and fast. However, the following conditions must be met:

• Minimum Withdrawal: BDT 500
• Maximum Single Withdrawal: BDT 1,00,000
• Daily Maximum Withdrawal: BDT 5,00,000
• KYC verification must be completed.
• Withdrawal requests are typically processed within 3–15 minutes.
• Withdrawals can only be made to a mobile banking number registered in your own name.

To withdraw bonus funds, you must fulfill the applicable wagering requirements. Withdrawals may be temporarily suspended during any suspicious activity investigation or ongoing account verification process.

la89 Various bonuses and promotional offers are available on a regular basis. Please read the relevant terms carefully before claiming any offer.

• Each bonus offer comes with its own wagering requirement.
• Bonus funds cannot be withdrawn before the wagering requirements have been met.
• Claiming the same bonus more than once is not permitted.
• Each bonus must be used within a specified time period.
• Any unused bonus will be automatically cancelled once the time limit expires.
• Using your own referral link on yourself or making multiple referrals from the same device is strictly prohibited.

la89 The right is reserved to modify, suspend, or cancel any bonus offer at any time. If you have any questions about a bonus offer, contact the support team before you start playing.

la89The following activities are strictly prohibited on -:

• Creating or operating multiple accounts.
• Bonus abuse or system exploitation.
• Logging into or using another person's account.
• Hacking, phishing, or any other form of cyberattack.
• Using artificial intelligence or bots to play games.
• Depositing funds from money laundering or illegal sources.
• Threatening or harassing other players.
• Deliberately exploiting any technical glitch on the platform.

If any such activity is detected, la89 - reserves the right to permanently close accounts, confiscate any funds held, and take legal action where necessary.

la89All games on - operate using certified RNG (Random Number Generator) technology, ensuring that every outcome is completely random and unbiased. No result is predetermined, and no player is given any special advantage or disadvantage.

• Each game has its own published RTP (Return to Player) rate.
• If a game is interrupted mid-round due to a technical issue, the bet for that round will be refunded.
• Game rules and payout tables are available on each game's information page.
• In the event of any dispute over a game outcome, server logs will be treated as the final and conclusive evidence.

For live games, your bet remains secure if your internet connection drops, and the result will be visible once you reconnect. However, for connection-related issues, la89 Not liable.

la89 Gaming is entertainment — not a source of income. We encourage all players to play responsibly. To support this, we provide the following tools:

• Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
• Session Limits: Set your own limit for how long you play in a single session.
• Cooling-off: Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Option to permanently close your account.
• Reality Check: You will be reminded periodically of how long you have been playing.

If you feel that gaming is having a negative impact on your daily life, relationships, or financial situation, please contact our support team immediately. For more information, visit our Responsible Gaming View page.

In the following circumstances la89 Reserves the right to temporarily or permanently close any account:

• Violation of any clause of the Terms & Conditions.
• Where suspicious or fraudulent activity is detected.
• Failure to complete KYC verification.
• Where money laundering or illegal activity is suspected.
• By order of a court or regulatory authority.

Users may also voluntarily request account closure at any time. Any remaining balance should be withdrawn before closing the account. Upon voluntary closure, any valid balance will be returned, but bonus balances will be forfeited.

la89 The Terms & Conditions may be partially or fully updated at any time. At least 7 days' notice will be given for significant changes. In urgent situations — such as legal changes or security risks — updates may take effect immediately.

The date of the latest update is shown at the top of this page. It is your responsibility to review this page regularly. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If you have any questions or complaints regarding these Terms & Conditions, please contact our support team. We generally respond within 24 hours.

• Email: [email protected]
• Live Chat: Available after logging in to the platform.
• Hours: 7 days a week, 24 hours a day.

Once a complaint is submitted, a ticket number will be issued so you can track its progress. We take all complaints seriously and are committed to providing a fair resolution.